Razorpay — I have paid payment but I didn't get service

ch.chandra0002

Address:	No particular address
Website:	www.ciciseo.com

Hello Sir
I purchased shared Bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 6500 rupees and the total profit is 58, 5000.00 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,

I contacted Razorpay also but I didn't get a proper response and they are not taking care of our complaints.

Please refund my money to my account as soon as possible.

Name. Chandrasekhar
Investment Date: January 9th, 2021
Cheating Date: January 25th, 2021
Email iD: [protected]@gmail.com
Transaction Id: pay_GNImCDoOTZxFAQ

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Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Chandrasekhar,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067496] for us to assist you on priority.

Regards,
Sreenivasa

Feb 17, 2021

Updated by ch.chandra0002 I sent mails to your team many times but there are escaping from my complaint, I did not get justice from Razorpay side, I sent full evidence documents to you and your team personally and through Consumer Complaint Status also.
Your team rising tickets after escaping from our complaints with out solving.

Razorpay is trusted payment getaway so i am payed money to Marchant, No once cam imagen razorpay will involve in big scam.

ticket ID [5067496]
Please solve my problem and refund my money ASAP,

Mar 05, 2021

Updated by ch.chandra0002 Hello Consumer Complaints Team,
Still I did not get any refund from Razorpay, Razorpay team acting only not taking any action on customer complaints, Still I dint received any justice.
Seems Razorpay supporting Froude companies because they will not resolve my payment issue.

Investment Date: January 9th, 2021
Cheating Date: January 25th, 2021
Email iD: [protected]@gmail.com
Transaction Id: pay_GNImCDoOTZxFAQ

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Comments

ch.chandra0002

I sent mails to your team many times but there are escaping from my complaint, I did not get justice from Razorpay side, I sent full evidence documents to you and your team personally and through Consumer Complaint Status also.
Your team rising tickets after escaping from our complaints with out solving.

Razorpay is trusted payment getaway so i am payed money to Marchant, No once cam imagen razorpay will involve in big scam.

ticket ID [5067496]
Please solve my problem and refund my money ASAP,