Razorpay — I have paid payment but I didn't get service

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name. Samalla Shivasai………………..
Investment Date …i have invested a lot of money. i am attaching my prrofs…………..
Cheating Date 26/01/2021
Email iD: [protected]@gmail.com
Transaction Id: They are provided with proofs
+8 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2021
Razorpay Customer Care's response
Hi,

We understand your concern and we're here to help. Kindly raise a request by clicking here: https://razorpay.com/support/#request along with your transaction and contact details so we can assist you.

Regards,
Yamini
Feb 18, 2021
Updated by CvasaE
I know also this is only payment gateway, but how can I trust this payment gateway in future. Why Razorpay provide any scammer it's payment gateway, like OMG BURSE, Shared Bk, Etc Those Cheat Us and scam,

In Short I am cheated and I lost my money The Reason is only you, Therefore You will have to Refund my Amount As Soon as possible, Otherwise i never use this payment gateway in my life.

The ticket reference for your request is 5046179

Feb 18, 2021
Updated by CvasaE
Razor pay is fully responsible for this fraud. So I requested with you to razor pay should refund my amount.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information