[Resolved] Razorpay — irctc

Basil adimali

from Hubli, Karnataka

Address:

685561

Hi,

Booked ticket on irctc using razor pay amount debited inr 5613.76 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

Dear customer, your account is debited with rs. 5613.76 on[protected].54.44 by upi ref no.[protected].

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Mar 25, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Razorpay Customer Care's response Hi Basil,

We checked the transaction: [protected] and see that this is an unsuccessful transaction. Rest assured, you will receive the refund credit in 7-10 working days. You can also check the status of your transaction here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay