[Resolved] Razorpay — irctc.co.in train ticket purchase valued rs 490 & rs 136 | |||
I made ticket purchase on 11th june 2018 and two transactions amounting to rupees 490 and rupees 135 failed but the money got deducted from my account. The booking also failed in irctc.co.in as payment was not received from razorpay. Pls do the needful to revert back the two failed transactions amount. See photo for details. They are the last two transactions that i made 490 followed by 135 using my upi thru razorpay Was this information helpful? | |||
Jul 17, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 Razorpay Customer Care's response Hi Jeevaraj, We have requested you to provide the UPI reference no. and IRCTC transaction ID in the mail thread with reference no. 206544. Kindly revert to the mail thread with the details and we will be glad to provide you with an update. Regards, Team Razorpay | |||
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We checked that the transaction with UPI reference no. 816306057190 is an unsuccessful transaction. If there has been a debit, the amount will be refunded to you within 7-10 working days, failing which feel free to write to us on support@razorpay.com, we will be glad to assist you with the details.
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Team Razorpay