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[Resolved]  Razorpay — irctc indian railway ticket

Address:401101
Website:irctc.co.in

Hi,

Booked ticket on irctc using razor pay amount debited inr 482.94 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message recived from my bank as below:
Your a/c no. Xxxx824093 is debited rs.482.94 on 13-01-19 and a/c linked to virtual address razorpay. [protected]@hdfcbank is credited (Upi ref no[protected].
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Feb 24, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Razorpay Customer Care's response Hello,

We checked the transaction with UPI reference number[protected] and see that this is an unsuccessful transaction. The amount for this will be refunded to your account within 7-10 working days. You can trace the status of your refund here https://razorpay.com/support/#refund with the payment ID pay_BjbpiIopYXiNCI.

Thanks & Regards,
Team Razorpay
Complaint comments 
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Comments

Rs 354.00 has been debited from my account on card transaction on 08/01/2019 at 9:07 pm via pos 38RR[protected]at RAZ*Razorpay Software txn#[protected] but unfortunately same is neither credited nor reflected to receipient account till date.A complain has been lodged against ticket no 339328. It is requested to kill the matter earliest.
Reply
Razorpay Customer Care's response, Jan 17, 2019
Verified Support
Hey Partha,

We have updated you regarding the status of your transaction over the mail thread with reference number 338127. Kindly follow the same for further details.

Thanks & Regards,
Team Razorpay

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