[Resolved]  Razorpay — irctc refund

I booked a train ticket worth 830 rs by using irctc connect app and paid the amount using razorpay-sbi debitcard. The ticket was not booked in tatkal quota but for some reasons, it not get confirmed and cancelled automatically and it's been 10 days refund amount isn't deposited to my respective bank. Irctc is showing that the amount deposited to razorpay but these guys aren't depositing to my account. Please solve issue quick. My transcation id=[protected].
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Jun 3, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Razorpay Customer Care's response
Hi Mitesh,

We have received your mail with regards to the transaction with reference number id: [protected] and have updated you with the details on the same with the reference number #186119. Kindly check the mail and in case of further assistance, please feel free to write back to us on the same mail thread.

Thanks and Regards,
Team Razorpay
May 04, 2018
Updated by mit9998
Not credited amount my account.and u say complin is solve.how it possible.u
May 07, 2018
Updated by mit9998
IRCTC REFUNDED IN RAZORRPAY BANK.BUT AFTER THAT 7-8 WORKING DAY STILL I CANT RECEIVE MY MONEY IN MY BANK ACCOUNT.U SAY THAT PAYMENT REFUNDED IN BANK.BANK SAYS ME GIVE THE PROOF OF RAZORPAY.WHAT WILL I DO.WE WILL CANT REACH UR CUSTOMER CARE ANYTIME.
May 10, 2018
Updated by mit9998
i m going in my bank.he says give me transaction id for razorpay credit ur amount in bank.what can id o?...
Complaint comments 

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I read Ur mail. but my IRCTC refunded amount not credited my account.nd Ur customer care no. Not receive any person.how to talk with u.plz credit my amount in my account.

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