[Resolved] Razorpay — irctc refund

 
1 Review
 Ganaga Suresh Ganesan on Oct 15, 2018
Hi,

I had booked two tickets from on oct 2 2018. When both were completed the berths were not alloted. Hence the amount was debited from my account but the transaction was in complete.
I have waited for more than 10 business days still the amount has not been credited back.
My irctc refund for the transactions [protected] & [protected] with the refund date: 3 oct 2018 has not been credited to bank yet. Please request you to resolve the issue at the earliest

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018
Complaint marked as Resolved Nov 20, 2018

Complaint Status


[Oct 15, 2018] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response, Oct 19, 2018
Hi Suresh!

We checked the UPI txn id: [protected], [protected] and confirm that the refund was successfully processed on 4th Oct. We have also updated you on the mail with the ref no: 275628, kindly check and revert on the same mail thread for any further queries.

Thanks and regards,
Razorpay
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