[Resolved]  Razorpay — irctc refund

Hi,

I had booked two tickets from on oct 2 2018. When both were completed the berths were not alloted. Hence the amount was debited from my account but the transaction was in complete.
I have waited for more than 10 business days still the amount has not been credited back.
My irctc refund for the transactions [protected] & [protected] with the refund date: 3 oct 2018 has not been credited to bank yet. Please request you to resolve the issue at the earliest

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018
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Nov 20, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2018
Razorpay Customer Care's response
Hi Suresh!

We checked the UPI txn id: [protected], [protected] and confirm that the refund was successfully processed on 4th Oct. We have also updated you on the mail with the ref no: 275628, kindly check and revert on the same mail thread for any further queries.

Thanks and regards,
Razorpay
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