[Resolved] Razorpay — irctc refund

deepak333

from Tehri, Uttarakhand

Address:

Nainital, Uttarakhand, 263139

Sir my irctc booking not successful because show this error amount not received from bank but amount is deducted in my bank account please refund this amount in my bank account.
Transaction details screen shot attach
Sir please solve this matter urgently
Upi transaction no-
[protected]
Trasaction date - 26/12/2018
Error show amount not received bank end

+2 photos

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Jan 30, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

Razorpay Customer Care's response Hi,

We checked the transaction ID: [protected] and see that this is an unsuccessful transaction. You will receive the refund within 10 working days from the transaction date.

You can check the status of your refund using: https://razorpay.com/support/#refund.

Regards,
Team Razorpay

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Comments

MOHD RUMMAN SIDDIQUI

from Mumbai, Maharashtra

I have booked ticket on irctc app ticket not booked but amount deduct.

Razorpay Customer Care's response, Jan 1, 2019

Verified Support

Hi Rumman,

We checked the IRCTC txn id: 100001594131875 and see that the refund has been successfully processed on Dec 28th. You may check your IRCTC txn status here on this link - https://razorpay.com/support/#refund with the IRCTC txn id.

Thanks and regards
Team Razorpay

Desai Bharat

from Bharuch, Gujarat

Rs 2870 is deducted from my HDFC credit card on 31/10/2018 MY email ID is [protected]@yahoo.co.in I have not paid such amount for any software, please provide details & bill of that payment.

Razorpay Customer Care's response, Jan 1, 2019

Verified Support

Hey Bharat,

Do let us know your concern over here - https://razorpay.com/support/ and our concerned team will get back to you at the earliest.

Thanks and regard,
Team Razorpay