[Resolved]  Razorpay — irctc refund not credited in my bank a/c

Address:Vadodara, Gujarat, 390001
Website:IRCTC

Hi razorpay,

Irctc refund status

I had made payment for booking irctc tatkal wl ticket through razorpay on 10.12.2018 transaction id [protected]- amount rs.770.98 /-

Irctc has cancelled ticket due to it was in tatkal wl and refunded the ticket amount to razorpay on 14.12.2018 irctc transaction id [protected], an amount of rs. 770.98/-

I would like to know my irctc refund status for above case.

I have attached the booked tickets mails, cancelled confirmation mails and amount refund mails for you reference.

If you need further information, pls let me know.

Thanks
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Jan 25, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2018
Razorpay Customer Care's response
Hi

We checked the transaction ID: [protected] and see that a refund rfnd_BWRWP0T2lMV0EF was successfully processed on 11th Dec, 2018. You can check the status of your refund using: https://razorpay.com/support/#refund.

Regards,
Team Razorpay
Complaint comments 

Comments

My ticket was not booked but amount deduct from upi wallet.
Ref no.[protected]
Transaction I'd. I'd. [protected]
Irctc say I have not received amount.but upi said payment successful.
Razorpay Customer Care's response, Dec 25, 2018
Verified Support
Hi,

We checked the transaction ID: 100001578980250 and see that a refund rfnd_BZaZhJ8dQCFDnF was successfully processed on 19th Dec, 2018.

You can check the status of your refund using: https://razorpay.com/support/#refund.

Regards,
Team Razorpay

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