[Resolved] Razorpay — irctc ticket booking amount refund | |||
Dear sir/madam, I have tried to book a tkt from my irctc id on 16/04/2018 through app' with the option of 'razor payment gateway'. The ticket was not booked /failure but the amount is debited from my account. I was hoping the amount would automatically credited back to my account, but till now i have not received. Trans. Id raz/[protected]/0 dt.16.04.2018 Please do the needful to refund my amount. Thanking you Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 21, 2018 Razorpay Customer Care's response Hey Paramasivam, We are unable to locate any transaction at our end with this transaction ID. Kindly drop us a mail to [protected]@razorpay.com with the screenshot of the transaction or UPI reference number if this was a UPI transaction, we will have this looked into and update you on the mail thread. Thanks and Regards, Team Razorpay | |||
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Transaction id -[protected]
And it had been 4 days but I didn't received refund .
Kindly look in the matter.
We checked the transaction 100001232018310 and see that this has been successfully refunded on 25th April. Please feel free to drop us a mail on support@razorpay.com for further details, we will be happy to assist .
Thanks and Regards,
Team Razorpay