[Resolved] Razorpay — irctc ticket booking

Ansh001

from Agra, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Yesterday i have booked a train ticket and payment has been successfully done via upi through razorpay and the amount of 285 has been debited from bank but i have not received any confirmation for ticket booking and today morning when i checked the status of my ticket it shows pending from bank such a pathetic service by razorpay i am going to post this on twitter attaching payment details.

Email:- [protected]@gmail.com

Thanks & regards
Ansh

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Jan 11, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Razorpay Customer Care's response Hi Ansh,

We checked the UPI ref:[protected] and see that it is an unsuccessful transaction. The amount will be auto-refunded to your account within 7-10 working days. Feel free to write back to us on the mail sent to the provided email ID and we will be happy to assist you.

Best Regards,
Team Razorpay