[Resolved]  Razorpay — irctc train ticket

I booked a ticket on irctc, the payment from tez upi showed that transaction is successful and money got deducted from the account, but ticket was not booked. Would u please refund asap.
As per the acts and norms the refund should be initiated within 3 5 days, as the amount is 1280 i highly request you to refund asal
Details are mentioned below.
Transaction id upi
[protected]
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May 5, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Razorpay Customer Care's response
Hi Alok,

We have updated you over mail with the details of the transactions . Please check the mail reference #173270 and do write back to us on the same mail thread for further queries.

Thanks and Regards,
Team Razorpay
Complaint comments 

Comments

I have book ticket through upi but amount deducted and go into [protected]@hdfcbank and ticket was not book on 30 march 2018 .please refund my amount.

Razorpay Customer Care's response, Apr 3, 2018
Verified Support
Hi,

Drop us a mail on support@razorpay.com with the transaction ID and UPI reference number we will assist you thereon.

Regards,
Team Razorpay

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