[Resolved] Razorpay — loan amount payment failed.. amount cut in my account

Thirupathi Ramilla

from Mumbai, Maharashtra

Address:

9-44,bhgath Singh Nagar Ramakrishna pur, Adilabad, Andhra Pradesh, 504301

₹2, 050.73
Paid successfully
Payment idpay_d1h6wptf4ay6cc
Paid on3rd aug, 2019
Method
Xxxx-xxxx-xxxx-1578
Card
Mobile number[protected]
For any product or service related queries, please contact loanfront support.
If a refund has been initiated for this payment, you can check the refund status here.
If loanfront is unable to resolve your issue, please go through our customer dispute
Plz my amount refund...in my amount

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Sep 9, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

Razorpay Customer Care's response Hi,

We see that the transaction: pay_D1H6wptf4AY6Cc is a successful transaction made towards Loanfront. For any service/refund related queries, please reach out to the Loanfront team. You can also check the status of the transaction here: https://razorpay.com/support/#refund. For any further queries please write to us at: https://razorpay.com/support/#request

Regards,
Team Razorpay

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Comments

Willy2

from Mumbai, Maharashtra

I had booked tickets from Hyderabad to Vijayawada on 17/8/19 through G-pay but the payment got debited and tickets were not booked, kindly help.

Razorpay Customer Care's response, Aug 20, 2019

Verified Support

Hi,

We see that the IRCTC transaction ID: 100001996105067 is an unsuccessful transaction. You will receive the refund credit in 7-10 working days. You can track the status of the refund here: https://razorpay.com/support/#refund

Thanks & Regards
Team Razorpay