[Resolved] Razorpay — lost money from irctc app through razorpay pg page

Vinaysaleen

from Ernakulam, Kerala

Address:

686001

Respected sir,
Ticket id: [irctc #8295249]
My transaction i'd:[protected] date:5 march 2018 and time:14:32:47. I book a train ticket from koch to pune using irctc app and i choose the bhmi option to pay the bill and finally razorpaypg website opened it show go to bhim app and gave approval i did that and money also went but ticket was not booked. Please refund the money..
Please make it fast

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May 2, 2018

Complaint marked as Resolved

Verified Support

Mar 08, 2018

Razorpay Customer Care's response Hey,

We have updated you over the mail in reference to 164546. Kindly check and follow the mail thread for further updates .

Thanks and regards,
Team Razorpay

Verified Support

Mar 27, 2018

Razorpay Customer Care's response Hi Vinay,

The issue regarding your refund has been resolved.
Please check the mail with ref: 164546 for further details and follow the same for any further queries.

Regards,
Team Razorpay