[Resolved] Razorpay — Made payment through Razorpay but did not get the service promised.

Karthik regal

from Bengaluru, Karnataka

Website:

www.ciciseo.com/h5/pages/register/register?invcode=549607

Hi Team,

I have purchased a shared bk plan and invested my money in that according to the shared bk agreement.
From the date of rental bicycle investors will be provided rental income for the equipment purchased from shared bk the lease period is 90 to 180 days.
However they did not provide me the service as promised to me, but they have cheated and scammed with my money. The reason I invested in shared bk because it was connected to trusted payment gateway Razorpay so Kindly help me with refunding my amount in my account.
Please refund my money to my account as soon as possible.

Name: Karthik R

Investment dates : 4 January 2021, 6 January 2021 and 13 January 2021

Cheating date : 25 January 2021

Email ID : [protected]@gmail.com

Transaction ID :[protected], T2101061310050580738813 and[protected].

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Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2021

Razorpay Customer Care's response Hi Karthik,

Razorpay is a payment aggregator helping businesses collect transactions online.
This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

Regards,
Sreenivasa.