[Resolved] Razorpay — money | |
Dear sir, I'm sushil kumar raj i have paymented in texas app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids Transaction id: [protected] Upi transaction id:[protected] Please chake the mistake and refund my amount to my account Thanking you, Yours faithfully Sushil kumar raj Was this information helpful? | |
May 5, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 03, 2018 Razorpay Customer Care's response Hi Sushil, We checked the transaction [protected] of ₹ 1, 140.00 made on 1st April 2018 and see that it is an unsuccessful transaction.If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days. Thanks and Regards, Team Razorpay | |
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We see that the refund `rfnd_9mnjDWL5cGVcjp` of amount `₹ 1, 695.00` has been initiated on `14th Mar, 2018`.
Please refer to the mail with ticket reference `170627` as we have updated you on the same. For further details you can drop a mail to support@razorpay.com
Regards,
Team Razorpay