[Resolved] Razorpay — money debited, ticket not booked | |
Hi, Booked ticket on irctc using razor pay amount debited inr 840.0 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. Transaction id:[protected] Date:17/05/2018 Was this information helpful? | |
Jul 3, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 18, 2018 Razorpay Customer Care's response Hi Saksham, We checked the transaction ID `[protected]` and see that it is a unsuccessful transaction. As there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days. Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help. Best Regards, Team Razorpay. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
3546
Pending
177
Resolved
1903
View all 3546 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
Post your Comment