[Resolved] Razorpay — money deducted but irctc website shows pending from bank end
Raranjitmandal on May 10, 2018
Booked Ticket on IRCTC using Razor pay amount debited INR 4200 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Messagew recived from my bank as below:
Rs 4211.80 debited from a/c **5207 on 10-05-18 to VPA [protected]@hdfcbank(UPI Ref No[protected]. Not you? Call on[protected] to report
Complaint marked as Resolved Jun 14, 2018
[May 11, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, May 14, 2018
We checked the UPI reference number `[protected]` and see that it is an unsuccessful transaction and we have updated you the details over mail with ticket ref.- 192436. Please folloiw the mail thread for further queries.
Thanks and Regards,
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