[Resolved] Razorpay — money deducted but irctc website shows pending from bank end

 
1 Review
 shubhangi12345 on Sep 17, 2018
Hi,

I had booked a ticket through IRCTC website.
Below are the details:
Booking transaction ID: [protected]
Reservation ID: [protected]

It is showing 'pending from bank's end' because of which I m not able to book a new ticket as confirmation about whether the transaction has failed or not is not yet provided.
Please respond and help as soon as possible.

money deducted but irctc website shows pending from bank end
Complaint marked as Resolved Oct 19, 2018

Complaint Status


[Sep 18, 2018] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response, Sep 18, 2018
Hi,

we were unable to find any transaction with: [protected], please write to us at: https://razorpay.com/contact/ with more details regarding the transaction.

Thanks and regards,
Team Razorpay
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    Razorpay - money deducted but irctc website shows pending from bank end