[Resolved] Razorpay — money deducted but irctc website shows pending from bank end for 3 transactions | |
Hi, Booked ticket on irctc, total amount debited inr 32700 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. Txn id details: Transaction id: [protected] Transaction id: [protected] Transaction id: [protected] Was this information helpful? | |
Jan 10, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Nov 30, 2018 Razorpay Customer Care's response Hi Rashmi, We were unable to find any transactions with : [protected], [protected] and [protected]. Please make sure they are valid transaction ID's. Alternatively, you could also provide us with the screenshots of the transactions by raising a request here: https://razorpay.com/support/#request Thanks and Regards, Team Razorpay | |
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