[Resolved] Razorpay — money deducted but not booked | |
I booked a ticket on 11th june 2018 for my journey on 13th june from chennai to dindugul via palani express. At the time of booking amount transaction failed but amount was deducted my account. This is disappointing for a customer using your gateway. Please do look into the matter and take the necessary steps needed. Hoping that there matter will be taken up seriously and refunding will be done soon as possible. Regards Was this information helpful? | |
Jul 15, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 Razorpay Customer Care's response Hi Vishnu, We checked the IRCTC transaction ID [protected] and see that this is a unsuccessful Transaction. We have updated you with the status over mail with reference number 206206. Feel free to revert on the same mail thread for any further clarifications. Regards, Team Razorpay | |
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