[Resolved] Razorpay — money deducted but tickets were not booked

Balaji3197

from Manuguru, Telangana

Address:

Dharwad, Karnataka

Hi,
Balaji here,
I was booking train tickets from irctc app and after booking tickets the money transaction that was made through razorpay. And money was deducted but the ticket booking remained pending.
So i hope you will notice the complaint that is mentioned here and to resolve my problem as the amount has been deducted unnecessarily.

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Dec 13, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Razorpay Customer Care's response Hi Balaji,

We checked the IRCTC transaction ID: [protected] and see that it was an unsuccessful transaction. Rest assured, you will get a refund in 7 - 10 working days. You can check the status of your transaction at: https://razorpay.com/support/#refund.

Thanks and Regards,
Team Razorpay

Nov 12, 2018

Updated by Balaji3197 Thanks for your response..