[Resolved]  Razorpay — Money deducted however we have not received package

Address:NA

Payment Id pay_G9nE4n0jRBZtHV
Paid On 6th Dec, 2020
Method
shankar.gavhane.[protected]@okhdfcbank
UPI
Email shirish.[protected]@gmail.com
Mobile Number [protected]
For any order related queries, please reach out to WEBOWARES at [protected]@blendeerrr.com .

We have ordered blender from online it rediredt to your website for the payment

however the mail id mentioned for support is incorrect and we have received our product as weel
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Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Shirish,

Thank you for your time on call. As discussed, a request has been raised on your behalf with the ticket ID: [4742641] and the status of the same has been updated. For further assistance, feel free to revert back to us on the same mail thread and we would be happy to assist you.

Best Regards,
Amith
Shirish992's [Complaint's author] reply, Dec 16, 2020
Hey Amit,

After our first call I received call from same number but couldn’t pickup.

Please let me know if any information is needed.

Thanks,
Shirish
Shirish992's [Complaint's author] reply, Dec 28, 2020
Hey Amit,

I Have contacted my bank..and people there said transaction was made using UPI which is not a HDFC feature..and have asked to contact you guys back..I don’t want to keep playing in between bank and you guys..
I understand your company should verify strictly before making any payment.How can you guys allow fraud company to use your gateway. I just need my money back

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