[Resolved] Razorpay — money deducted without ticket been booked

[Resolved] Razorpay — money deducted without ticket been booked

K Kumar Maitrey from Samastipur, Bihar

Hi, I tried booking tatkal ticket on the morning of 11th may, 2018 on irctc & made upi payment from bhim mobile application through razorpay but the money got deducted from my bank a/c without success. Thus, i request you to revert back the amount as soon as possible. Upi transaction id:[protected] i'm also attaching the screenshot of payment made. Was this information helpful? No (0) Yes (0)
Jun 11, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 11, 2018 Razorpay Customer Care's response ```Hi Maitrey, We checked the UPI reference number[protected] and see that this is an unsuccessful transactions. Feel free to drop a mail on [protected]@razorpay.com for further details. Best Regards, Team Razorpay```
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ANkit1314

from Bhopal, Madhya Pradesh

I book raiways ticket pay through razorpay
At time of booking my ticket is in waiting list so i cancel the ticket but my payment not refund after 6 day that is i book ticket 2nd may 2018
Today 9th may 2018 but refund is not generated please privide help

Razorpay Customer Care's response, May 14, 2018

Verified Support

Hi Ankit,

We checked the UPI reference number `813110532386` and see that it is an unsuccessful transaction. If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days.

Thanks and Regards,
Team Razorpay