[Resolved]  Razorpay — money not refunded

While i was trying to book my ticket through irctc rail connect application in my mobile; in payment option i have choosen the upi option and paid by tez upi.
And the amount get deducted from my account as it is showing in tez that razorpay received the amount. But razorpay is showing that they didn't get money from upi. So i couldn't book the ticket also. And the amount 1500/- rupees get deducted.

I request razorpay to refund my money back.
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Jul 31, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
Razorpay Customer Care's response
Hi Soubhagya,

We have updated you on the email with reference no: 213199 regarding this transaction.
Kindly revert on the mail for any further assistance and we will be happy to help.

Thanks and regards,
Team Razorpay
Jul 03, 2018
Updated by email.soubhagya
Yes I got my money back as per your given time that is within 5 days. Thank you Razor Pay.
Regards
Soubhagya
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