[Resolved] Razorpay — money refund

Shailesh L. Patil

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400055

Hi
I had use razorpay upi for book train ticket at irctc. But while payment its says "bank rejected transaction" but my money has been taken by razorpay while ticket not booked.

Irctc ticket shows transactions faild. My bank bank of badoda has credited money to razorpay.

I have attached screenshot of the transaction id.

Please check it and refund my money.

Thanks
Shailesh patil
[protected]

+1 photos

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Apr 22, 2018

Complaint marked as Resolved

Fast service

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2018

Razorpay Customer Care's response Hi Shailesh,

We checked the transaction with reference number [protected] and see that it is an unsuccessful transaction .If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit within 10 working days. Kindly drop us a mail on [protected]@razorpay.com for further details regarding the same.

Thanks and Regards,
Team Razorpay

Apr 22, 2018

Updated by Shailesh L. Patil Hey
Thanks
Nice to see your concern
I have got my refund.

But same problem happen on 21 April
Please check it also.

Thanks
Shailesh
[protected]