Razorpay — Net banking payment refund | |||
I have made Rs.1500 Transaction today 5th Dec by Morning. It is a wrong transaction. Can you help to refund the money. ₹1, 500.00 Paid Successfully Payment Id pay_G9DTMcJAEoR3uo Paid On 5th Dec, 2020 Method HDFC Bank Net Banking jai.[protected]@videojet.com Mobile Number [protected] 05-Dec-20 G9DTMcJAEoR3uo-RAZPRAZORPAYSOFTWARE [protected] 1, 500 Please refund the amount Rs.1500 to my HDFC Account immediately Thanks Jai Prakash Was this information helpful? | |||
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Razorpay customer support has been notified about the posted complaint. | |||
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Thank you for reaching out to us, We are a payment gateway and only facilitate merchants with on-line payments. We request you to contact the merchant for any service or refund related queries since they are the service provider and refunds are to be initiated from their end. In order to assist you further you can reach out to us at https://razorpay.com/support/#request by mentioning the ticket ref: 4711734 so that we can reach out to you easily.
Best Regards,
Amith