[Resolved] Razorpay — no refund | |
Dear customer, We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 925.0 has been processed as per below details: Date of cancellation of e-ticket/date of failure of e-ticket booking:27-apr-2018 Refund processing date:30-apr-2018 Refund amount:925.0 Refund reference no:rfnd_a5kfn228uj8ejx Payment option used : I got this message from irctc but no refund till now. Was this information helpful? | |
May 3, 2018 Complaint marked as Resolved The company was very prompt and raise a ticket pertaining to the issue. Razorpay customer support has been notified about the posted complaint. Verified Support May 02, 2018 Razorpay Customer Care's response Hey Kaustubh, we checked the transaction ID : [protected] and see that it was an unsuccessful transaction. You should ideally receive the refund within 10 working days from the date of debit. For further assistance, please feel free to drop us a mail to [protected]@razorpay.comThanks and regards, Team Razorpay May 02, 2018 Updated by Kaustubh Shamshery attached photo | |
 1 Comment | |
Comments
So, what do you mean, IRCTC failed to process it ?
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