[Resolved] Razorpay — No response on emails and denying refund | |
Hi, I made a recharge transaction for the airtel number [protected] for an amount of rs.1448 on 17-aug-2020 at 9.30 am via my airtel app and through airtel-razorpay channel. The transaction failed and a message prompted that i will get the refund. It has been more than 2 weeks till now. I contacted the razorpay support and they have neither responded to my email nor processed the refund. I am worried about my money as razorpay has not yet responded. Please help. Thanks Chackravarthi [protected] Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 28, 2020 Razorpay Customer Care's response Hey Chackravarthi, We are sorry to hear about the experience. Our concerned team has requested for a few details on the email thread (ticket ID: 3988638). Please help us with the same, so that we can have this checked and assist you on priority. Regards, Team Razorpay | |
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