Razorpay — Paid money, product not received.merchant website is missing .reporting merchant fraud. Want refund | |
Payment ID: pay_I3KcisYuV02HIR Payment amount: ₹1, 999.00 Payment date: 29th Sep, 2021 With email id [protected]@gmail.com Fraudulent merchant on razorpay We received a mail from razorpay to request bank. We did. Bank says razorpay should initiate the refund. Please help. No point of contact to even talk to at razorpay Was this information helpful? | |
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Razorpay customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Razorpay reached out to us to give us a refund promptly. But the problem is, they want to enter our bank card details in a payment gateway shared by them through anydesk app. Our parents are not allowing it. Even we are a bit apprehensive of entering details in an app after being a subject of fraud. Please razorpay, refund us money through the account which is used to make the transaction.
We trust in you, razorpay
We trust in you, razorpay
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After looking at all the online fraud news, we cant do that. Kindly transfer money back to the account from which it is deducted. Normal refund please.