[Resolved]  Razorpay — Paid via razor pay to shopilance

Address:Punjab

I paid to shopilance website via razor pay Rs.899/ for a printer. The payment sms I got is with merchant name as lifestyleio.
The company is fraud. There email is unresponsive. The customer care number is fake.
I paid as I saw razor pay is a trutsed payment partner & not facilitate a fraud payment.
Please block the payment & reverse this amount back.
Payment was done by icici cc - Transaction number :: [protected]
Payment date is[protected]
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Aug 12, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
Razorpay Customer Care's response
Hi Diptajit,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066949] for us to assist you on priority.

Regards,
Sreenivasa
Complaint comments 

Comments

I paid to shopilance website via razor pay Rs.899/ for a printer. The payment sms I got is with merchant name as lifestyleio.
The company is fraud. There email is unresponsive. The customer care number is fake.
I paid as I saw razor pay is a trutsed payment partner & not facilitate a fraud payment.
Please block the payment & reverse this amount back.
Payment was done by sbi - Transaction
Rs899.0 [protected]@SBI UPI frm A/cX9840 on 12Feb21 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI
number :: [protected]
Payment date is[21 Feb 2021]

Same here. Have been taken for a ride
Same here. They are a fraud company. Sent an email to customer service also. Absolutely no use. Pl reverse the payment. It is paid through HDFC razorpay

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