[Resolved] Razorpay — payment deducted but railway ticket not booked due to payment confirmation

vipul.c.parmar

from Ahmedabad, Gujarat

Address:	395009
Website:	irctc

Todai i booked ticket from irctc official app for surat to surendranagar and payment is done via upi payment through razorpay, payment deducted from my bank account but till now ticket booking is pending due to the payment is not confirmed from your side till now. here i attached screenshot of irctc status for clear view of complaint. now i want either complition of awaited payment or refund the amount deducted.

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Jun 21, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Razorpay Customer Care's response Hi Vipul,

We checked the transaction [protected] and see that this is an unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a mail to [protected]@razorpay.com for further details, we will be glad to help.

Thanks and Regards,
Team Razorpay