[Resolved] Razorpay — payment deducted

star1992sachham

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	BHEEM

Sir i have book online ticket by irctc website. On payment time i selected bheem upi service and before complete payment i cancelled the transaction but after two minute i have received a message from bank amount 1910 is debited from my account. So please refund the amount today.
Transaction number :[protected]

I have received this message from bank.

(Your a/c no. *8619 is debited for rs. 1910.00 on[protected]:04 and credited to a/c no. *4076 (Upi ref no[protected].

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Jun 24, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Razorpay Customer Care's response Hi Ajay,

We have received your mail with regard to the transaction with UPI reference[protected] and have updated you with the details on the mail thread with reference number 195571. Kindly refer to the mail and please feel free to write back to us on the same for any further assistance.

Thanks and Regards,
Team Razorpay

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Comments

gopal boora

from Mundi, Madhya Pradesh

I try to reservertaion my tickets with irctc through razorpay the ticket book was failed but money deducted i tried again but same thing happend and my 1800 rupees deducted from bank.i feel cheated now with razorpay. Never use razorpay please they will eat your money.my 1800 rupees not refunded

gopal boora's reply, May 22, 2018

Please help me

Razorpay Customer Care's response, May 22, 2018

Verified Support

Hi Gopal,

A refund for the transaction ID 100001276552488 has been successfully processed from our end on May 22, 2018.
Please follow the mail thread with reference 196718 for further details, we will be happy to help you.

Thanks and regards,
Team Razorpay