[Resolved]  Razorpay — Payment done but product not received

I have ordered a product worth 1499 from lifestyleio, i paid through google pay but after payment confirmation they are not replying my mail and i have not received any product on behalf of my payment. Lifestyleio is a fraud online website, the payment was requested by razorpay.
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Sep 3, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Aug 14, 2020
Updated by Gourab kumar Burman
this is the payment screenshot

Verified Support
Aug 15, 2020
Razorpay Customer Care's response
Hi Gourab,

We checked and see that the payment with the ID pay_FNDGMjgnxQQuxG is a successful transaction towards the merchant. You can check the status of the same here: https://razorpay.com/support/#refund. Kindly contact the merchant for any service/refund related queries.
For further queries, you can reach out to us here :https://razorpay.com/support/#request

Regards,
Team Razorpay
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