[Resolved]  Razorpay — payment gets failed, ticket was not booked but money gets deducted.

I had book tickets but payment was pending and then gets failed and ticket also dont get booked though the money gets deducted from my bank account.
So how can i get it back.
I had also call to irctc they said money will automatically credited to your bank within 5-6 days bt still after 7 days money are not credited.
Message detailed is as follows
A purchase worth rs1216.47 on pos [protected] at irctc txn# 329517
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Apr 10, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Razorpay Customer Care's response
Hi Likith,

Please write to us at: https://razorpay.com/support/#request with the transaction details and our team will have this looked into at the earliest.

Thanks and Regards,
Team Razorpay
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