[Resolved] Razorpay — payment issue

gvkavirajan

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600113
Website:	www.razorpay.com

Last 4 months using razorpay while booking the train ticket on irctc. The amount deducted still now not refunded in my bank account. Nearly rs 5000 pending from razor pay. I contacted my bank the bank employee told me "amount not received from the bank". "http://www.razorpay.com" in this website created the request still now no response. Many times called the customer care no response. So everyone don't use razorpay on payment gateway.

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Nov 25, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Razorpay Customer Care's response Hi Rajan!

Thanks for your time on call. Hope we have resolved your query, do let us know if you have any further queries on the same mail thread with the ref no: 277703 and we will be happy to assist you.

Thanks and regards,
Razorpay