Razorpay — Payment received for fastag but not done

I have paid Rs.375 on dated[protected] at Razorpay site for fastag but still not received any mail or call for this this is very bad, almost 11 days till dated not received any confirmation, request to please refund my amount as early as possible without fail.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Pradeep,

Apologies for the inconvenience caused to you. A request has been raised on your behalf with the ticket ID [4783969] where, a dispute has been created with the merchant regarding the transaction. We request you to allow us some time, our concerned team is diligently working on your issue and will provide an update on the same email thread at the earliest.

Regards,
Anas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3546
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information