Razorpay — Payment received for fastag but not done | |
I have paid Rs.375 on dated[protected] at Razorpay site for fastag but still not received any mail or call for this this is very bad, almost 11 days till dated not received any confirmation, request to please refund my amount as early as possible without fail.
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Razorpay customer support has been notified about the posted complaint. | |
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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Apologies for the inconvenience caused to you. A request has been raised on your behalf with the ticket ID [4783969] where, a dispute has been created with the merchant regarding the transaction. We request you to allow us some time, our concerned team is diligently working on your issue and will provide an update on the same email thread at the earliest.
Regards,
Anas