[Resolved] Razorpay — payment successful, but unsuccessful ticket delivery
I booked a ticket on 24/03/2018, around 11 pm, with upi transaction id as[protected].
The amount was deducted from my bank account but no confirmation message from irctc came regarding the same.
I even waited 2 business days, as it says at many places, but then i was forced to write this complain when i didn't see the amount being refunded.
Kindly look into the matter at the earliest
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May 3, 2018Complaint marked as Resolved
Mar 27, 2018
Razorpay customer support has been notified about the posted complaint.
Mar 27, 2018Razorpay Customer Care's response Hi Shawn,
We checked the transaction with the UPI reference number[protected] and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help.
Thanks and Regards,