[Resolved] Razorpay — PB Lifestyle gaming chair refund

[Resolved] Razorpay — PB Lifestyle gaming chair refund

F Faizaan Shariff from Noida, Uttar Pradesh

Hi Team, It is really sad to see that PB Lifestyle company is using a renowned payment app such as Razorpay for their transactions. I had ordered a gaming chair and these are my order details : Order #14622 which costed me Rs 708.20. The payment was made through my debit card and I request you to kindly credit back this amount and I hope you reply to my email and refund the amount at the earliest. Hoping to get a positive response from your end. This is my email id : [protected]@gmail.com If my issue is not resolved then I might rest need to escalate it as I have seen you have refunded back few payments in the past as well to your other customers. So looking for a revert from your side on my refund status Regards, Faizaan +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 09, 2021 Razorpay Customer Care's response Hi Faizaan, We have raised a dispute against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on ticket ID:5179385. Please expect an update at the earliest. Your patience is highly appreciated in the interim. Regards, Amith. Verified Support Mar 17, 2021 Razorpay Customer Care's response Hi, Hope you are doing good, Your refund has been processed from our end over the ticket ID [5179385]. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority. Regards, Amith
Add a Comment	Share
Submit Close