[Resolved] Razorpay — rail ticket cancellation refund amount not credited back to sb ac

[Resolved] Razorpay — rail ticket cancellation refund amount not credited back to sb ac

C chimpumit from Arambagh, West Bengal

Team, I booked a train ticket worth rs 1070 by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reason i cancelled the ticket and it's been 10 days refund amount isn't deposited to my respective bank account. Irctc is showing that the amount deposited to razorpay but my bank ac doesn't show any amount credited back from razorpay. Very frustrating since this should happen promptly. Please solve this issue asap. Transaction id - [protected] Upi ref - [protected]@hdfcbank Upi id - [protected]@hdfcbank Refund amount - rs 1005 Cancellation id - [protected] Transaction dt - 25th april, 2018 Pnr no - [protected] Irctc refund status - refunded to bank rzpmob Was this information helpful? No (0) Yes (0)
Jun 3, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 03, 2018 Razorpay Customer Care's response Hi! We checked the transaction id : [protected] and see that a refund for this transaction has been successfully processed today. We have updated you with refund details over the mail with the ref no : 187593. Please check and do feel free to write back to us on the same mail thread for any further queries. Thanks and regards, Team Razorpay
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