[Resolved]  Razorpay — railway ticket booking failed

I tried to book a ticket on irctc app using upi through my tez upi id for mumbai to delhi then a request received for the same from [protected]@hdfcbank instantly and i proceed for the same and money ₹1555 debited from my bank account but the ticket is not booked on date[protected]:51:38 pm by upi ref no[protected]. Please resolve my problem asap.
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Aug 1, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Jun 16, 2018
Updated by UdeshKumar
Please find attached one more image regarding transaction.

Verified Support
Jun 19, 2018
Razorpay Customer Care's response
Hi Udesh,

We checked the transaction associated with UPI reference number:[protected] of amount ₹1, 555.00 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to [protected]@razorpay.com for further details, we will be glad to help.

Best Regards,
Team Razorpay
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