[Resolved]  Razorpay — razorpay upi

Transaction id:[protected]

I want to dispute this transaction. I tried to book ticket on irctc paying via razorpay using upi, after i approved the transaction the amount got deducted but the ticket wasn't booked.

The transaction failed but i was charged. This is so unacceptable the whole upi interface has this major flaw. I want my refund as soon as possible.
Was this information helpful?
No (0)
Yes (0)
May 26, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
Razorpay Customer Care's response
Hi Rakesh,

We checked the transaction[protected] made on 10th April and see that this is an unsuccessful transaction. If the funds have been debited, you will receive the credit in your account within 10 working days. For further details please drop us a mail on [protected]@razorpay.com with your phone number.

Regards,
Team Razorpay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information