[Resolved] Razorpay — refund amount

Sachin Anaarya (DASFI)

from Moirang, Manipur

Address:

Bhiwani, Haryana, 127021

Hi,

Booked ticket on irctc using razor pay amount debited inr 1255 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. But irctc shows as not booked and no response from bank but money already deducted from my account and transfered to [protected]@hdfcbank but razorpay not transferred to irctc. Please refund my amount back as early as possible

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Aug 9, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2018

Razorpay Customer Care's response Hi Sachin,

We checked the transaction ID: [protected] and the refund for this transaction have been initiated from our end.
Kindly drop us a mail to [protected]@razorpay.com for further details.

Best regards,
Team Razorpay