[Resolved]  Razorpay — refund

Team,

I booked a train ticket worth rs 725 by using irctc connect app and paid the amount using razorpay-upi. I cancelled the ticket and it's been 7 days refund amount isn't deposited to my respective bank account. Irctc is showing that the amount deposited to razorpay but my bank ac doesn't show any amount credited back from razorpay. Very frustrating since this should happen promptly. Please solve this issue asap.

Transaction id - [protected]
Upi id - [protected]@hdfcbank
Refund amount - rs 665
Cancellation id - [protected]
Transaction dt - 25th april, 2018
Pnr no - [protected]
Irctc refund status - refunded to bank rzpmob
User id pawan3111
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Jun 18, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Razorpay Customer Care's response
Hi Mishra,

We checked the transaction: [protected] and see that a refund has been processed against the same from our end. Please drop us a email to [protected]@razorpay.com and we will be glad to assist you with the refund details.

Best Regards,
Team Razorpay
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