[Resolved]  Razorpay — refund

I shopped a product from fossil store and i paid amount through card (maestro card) via Razorpay amount worth ie, Rs 7, 795 on june 18th, 2019. But i did not receive the product. Fossil had been informed me that the product is unavailable at the wearhouse and they will initiate the refund . I have been informed by them that the refund had been initiated from Razorpay on june 25th . But till now the amount is not credited in my account even tho it’s been more than 10 days . Kindly charge the dispute against this . I’m attaching the mails as a proof in which Rs 7, 795 is debited from my account and the mail in which Razorpay initiated the refund .Kindly do the needfull .