[Resolved] Razorpay — refund didn't received | |||
Sir, I have tried book train tickets on 11 july 2018 through IRCTC Mobile application via BHIM UPI PAYMENT. Unfortunately transaction failed. but amount of Rs.225 was deducted from my account and gone to "[protected]@hdfc" upi link. Tickets were not booked.So kindly refund the amount to my account as soon as possible. Transaction details metioned below! UPI Transaction id[protected] IRCTC Transaction id [protected] ABHISHEKNADH M L [protected] Was this information helpful? | |||
Aug 13, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jul 13, 2018 Razorpay Customer Care's response Hi, We checked the transaction ref.[protected] and see that this is an unsuccessful transaction. The amount will be auto-refunded within 7-10 working days. Please to write to us on [protected]@razorpay.com if you do not receive a credit after 10 working days and we will assist you further. Best regards, Team Razorpay | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
3544
Pending
177
Resolved
1903
View all 3544 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
We checked the Txn id: 100001351630003 and see that the refund for this transaction has been successfully processed on 16th of July 2018. We have updated you with the details over the mail with reference number 220590. Kindly check the mail and do feel free to write back on the same mail thread for further clarifications.
Thanks and regards,
Team Razorpay