[Resolved] Razorpay — refund didn't received
AbAbhishek Mohanachandran on Jul 12, 2018
I have tried book train tickets on 11 july 2018 through IRCTC Mobile application via BHIM UPI PAYMENT. Unfortunately transaction failed. but amount of Rs.225 was deducted from my account and gone to "razorpaypg@hdfc" upi link. Tickets were not booked.So kindly refund the amount to my account as soon as possible. Transaction details metioned below!
UPI Transaction id[protected]
IRCTC Transaction id [protected]
ABHISHEKNADH M L
Complaint marked as Resolved Aug 13, 2018
[Jul 12, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Jul 13, 2018
We checked the transaction ref.[protected] and see that this is an unsuccessful transaction. The amount will be auto-refunded within 7-10 working days. Please to write to us on email@example.com if you do not receive a credit after 10 working days and we will assist you further.
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