[Resolved]  Razorpay — refund for the ticket not booked

Address:Mumbai City, Maharashtra, 401404

Hello,
I tried to book a train ticket on 8/04/2018 around 1.40 a. M using razor pay upi transaction. Money got deducted from my account but ticket wasnt booked please provide me refund as early as possible. Attaching transcation screenshot my transaction id is[protected]. Hoping to get refund as soon as possible.
Regards
Chirag kale
[protected]
Resolve issisue as eary as possible
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May 10, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Razorpay Customer Care's response
Hey Chirag,

We have updated you over the mail thread with reference number 177383. Kindly check the mail thread and revert on the same for any further queries.

Thanks and regards
Team Razorpay
Apr 10, 2018
vijay@#'s response
awaiting for reply
Complaint comments 

Comments

I booked a ticket on 28 March and being in waiting list I cancelled ticket on 31march for which IRCTC refunded 935 rupees to rozorpay but this razorpay has not credited the money to my account.
I am feeling like cheated by them even I'll complaint to IRCTC regarding their fraud.

Razorpay Customer Care's response, Apr 11, 2018
Verified Support
Hi Vijay

The refund for the cancellation ID 100000227507716 has been successfully processed on April 2, 2018. For further details please drop us a mail to support@razorpay.com, we will be happy to help.

Regards,
Team Razorpay

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