[Resolved] Razorpay — refund from irctc

Mahaboobp82

from Karwar, Karnataka

Address:	585102
Website:	Razorpay

I have booked a ticket from IRCTC mobile app on 22 Dec 2018 and a amount of Rs. 770 was paid to [protected]@hdfcbank.

I have cancelled the ticket on 22 Dec'18 but till date i have not received the amount in my account. According to IRCTC a amount of Rs. 650 has been refunded to razorpay on 23 Dec 2018.

I have cancelled another ticket on the 24 Dec 2018 but till date i have not received the amount in my account.According to IRCTC a amount of Rs. 650 has been refunded to razorpay on 25 Dec 2018.

I request you please look into this matter and refund the money ASAP. I have also attached the screenshot of the transaction and irctc refund status with this email for your reference.

+3 photos

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Feb 4, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2018

Razorpay Customer Care's response Hi,

We checked the transaction ids : [protected] and [protected] and see that the refunds are successfully processed on 25th Dec, 2018. The status of the refund can be tracked on https://razorpay.com/support/#refund.

Thanks and regards,
Team Razorpay