[Resolved] Razorpay — Refund issue

A.S NARASIMHA RAJU

Address:

Shubham vastram

Issue with the Payment of Rs.399.0
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said 22 days ago
Hi NARASIMHA,

Thank you for contacting PhonePe!

Regarding your recent transaction, Ticket No:[protected], we would like to inform you that as per the confirmation that we have received from your bank, the transaction for an amount of ₹ 399 (Transaction ID: HDF78B7F568BAB545DD99CC53A2AE0016B7) has gone through successfully and the amount has been credited to the beneficiary bank with the UTR number.

You can find the UTR for the transaction in the PhonePe App by going to the transaction page and clicking on the relevant transaction.

Kindly check with the beneficiary/merchant for a confirmation of the same.

Please feel free to contact us for any clarification.

Regards,
PhonePe Support
said 4 days ago
Are you satisfied with the help you received? No
Comments
Amount of ₹ 399 refund not received till date order not exicuted pl refund the money to us immediately
said a day ago
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Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2020

Razorpay Customer Care's response Hey Narasimha,

We would want to take a closer look at this. Please help us with your contact details along with your transaction info here: https://razorpay.com/support/#request. We will have this checked and get back to you with an update on the same.

Thanks & Regards,
Team Razorpay