[Resolved] Razorpay — refund not come in account

Akhil Pathania

from Ludhiana, Punjab

Address:

152001

Hello mam/sir,
I booked a ticket from jat (Jammu tawi) to pune in 11078 jhellum express on 27 july.
But due to some reasons ticket is not booked and money is deducted from my tez upi.

Irctc transaction id: [protected]
Tez upi reference - [protected]@okicici
Upi transaction id[protected]
Cancellation/refund id: [protected]

I am also attaching my failed ticket snap.

Thank you,
Akhil pathania

+1 photos

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Aug 31, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2018

Razorpay Customer Care's response Hi Akhil,

We checked the transaction ID [protected] and see that a refund has been successfully processed on June 28th for the amount of INR 1, 990.00. Please follow the mail thread with reference number 228140 and feel free to write back on the same mail thread for further queries.

Regards,
Razorpay